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Shipping:
All orders are shipped via UPS Ground unless otherwise requested by the customer. Please see our the shipping chart below for all shipping charges. *Alaska and Hawaii are subject to additional shipping charges.
Sorry, NO INTERNATIONAL ORDERS, this includes all FPO and APO addresses as well as Puerto Rico, Guam, US Virgin Islands and all other US territories.
Delivery Time:
Please allow 1 to 2 weeks for delivery. All customers needing express shipping must call to place their order at 1-501-654-8886 and are subject to additional rush shipping charges.
Domestic Shipping Chart:
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Order Total:
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Under $25.00
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Under $50.00
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Under $100.00
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Under $150.00
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Under $200.00
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Under $250.00
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Under $300.00
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Shipping Cost:
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$9.00
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$10.00
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$12.00
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$14.00
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$16.00
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$18.00
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$22.50
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Order Total:
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Under $350.00
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Under $400.00
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Under $450.00
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Under $500.00
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Under $550.00
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Under $600.00
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Under $650.00
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Under $700.00
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Shipping Cost:
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$25.50
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$27.00
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$32.00
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$34.50
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$38.50
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$44.00
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$50.00
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$60.00
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Payment Terms:
Sorry NO C.O.D. Orders, Money Orders, Cashiers Checks or Personal Checks.
Damaged or Missing Merchandise:
In the case of damaged merchandise please contact UPS immediately at 1-800-PICK-UPS. Please have available the UPS tracking number located on the UPS label on the box. All goods must be returned to UPS in the original box with all of the original packaging materials. Failure to do so may delay the shipment of replacement goods. All claims must be made with UPS within 3 business days of delivery.
Southern Merchandising Group is not responsible for event dates. Please be aware of our shipping time and allow yourself enough time in the event damage occurs during shipment. All replacement merchandise will be shipped UPS Ground at no charge. However, customers needing express shipment (i.e. Next Day Air, 2nd Day Air, 3-Day Select) of replacment items will be responsible for the extra charges of that shipment.
Refunds:
10 Day Satisfaction Guarantee from time of delivery or your money back less shipping. Contact our Customer Service at 1-800-797-2887 before returning merchandise for any reason. All returned goods will be accessed a 10% restocking fee. Sorry, no refunds on used goods or edible flowers.
Orders:
Phone orders accepted Monday thru Friday 9:00 A.M. to 5:00 P.M. CST. Internet orders accepted 24 hours.
All content on this website including photos are the property of Southern Merchandising Group. Use of any of these items without written authorization will be penalized to the full extent of the law.
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